Privacy Policy

Privacy Policy

Last Updated: February 7, 2026

1. Introduction

Book Bus Tickets ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bookbustickets.store and use our bus booking services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Booking Information: Name, email address, phone number, billing address
• Payment Information: Credit card details, billing information (processed securely through third-party payment processors)
• Travel Details: Departure and destination stations, travel dates, passenger information
• Account Information: If you create an account, username, password, and profile information

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Booking Processing: To process and confirm your bus ticket reservations
• Payment Processing: To process payments and prevent fraud
• Communication: To send booking confirmations, updates, and customer service communications
• Service Improvement: To analyze website usage and improve our services
• Marketing: To send promotional offers and newsletters (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights
• Customer Support: To respond to your inquiries and provide assistance

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Payment processors (to process transactions)
• Bus companies (Greyhound, FlixBus, etc. to book your bus tickets)
• Email service providers (to send confirmations and communications)
• Analytics providers (to analyze website usage)

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government requests
• Enforcement of our Terms & Conditions
• Protection of our rights, property, or safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure payment processing (PCI DSS compliant)
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, contact us at 833-444-7585 or info@bookbustickets.store

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

Booking information is typically retained for 7 years for accounting and legal purposes.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell your personal information to third parties.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Phone: 833-444-7585 (Available 24/7)
• Email: info@bookbustickets.store
• Address: W Bullard Ave, Fresno, CA
• Privacy Officer: privacy@bookbustickets.store

15. Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.