Terms & Conditions

Terms & Conditions

Last Updated: February 7, 2026

1. Acceptance of Terms

By accessing and using Book Bus Tickets (bookbustickets.store), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Book Bus Tickets is a third-party booking agency for bus tickets across the United States. We facilitate the booking process for Greyhound, FlixBus, and all major bus companies, and provide customer support for bus travel reservations. We are not directly affiliated with Greyhound, FlixBus, or any bus company but act as an independent booking agent. All names, trademarks, and logos are owned by their respective brands.

3. Booking Terms

• All bookings are subject to availability at the time of confirmation.
• Ticket prices are subject to change until payment is confirmed.
• Passengers must provide accurate information during booking.
• Bookings are confirmed only after payment is received and processed.
• E-tickets will be sent to the email address provided during booking.

4. Payment Terms

• Payment must be made in full at the time of booking.
• We accept major credit cards, debit cards, and PayPal.
• All prices are displayed in USD (United States Dollars).
• Additional fees may apply for certain services or modifications.
• Payment processing is secure and encrypted.

5. Cancellation and Refund Policy

Cancellation and refund policies vary based on the ticket type and fare rules. Please refer to our Refund Policy for detailed information. Generally:

• Refundable tickets may be cancelled with applicable fees.
• Non-refundable tickets may be subject to change fees only.
• Cancellation requests must be made before the scheduled departure time.
• Refunds, if applicable, will be processed to the original payment method.

6. Changes and Modifications

• Ticket changes are subject to availability and fare differences.
• Change fees may apply based on the ticket type and fare rules.
• Changes must be requested before the scheduled departure time.
• Same-day changes may incur additional fees.

7. Passenger Responsibilities

• Passengers must arrive at the station at least 30 minutes before departure.
• Valid government-issued photo ID is required for travel.
• Passengers must comply with the bus company's terms of carriage and policies (Greyhound, FlixBus, etc.).
• Passengers are responsible for their luggage and personal belongings.
• Any special assistance requirements should be requested at the time of booking.

8. Liability and Limitations

Book Bus Tickets acts as a third-party booking agency. We are not responsible for:

• Bus delays, cancellations, or schedule changes by Greyhound, FlixBus, or other bus companies.
• Loss or damage to personal belongings during travel.
• Injuries or accidents during bus travel.
• Weather-related disruptions or force majeure events.

Our liability is limited to the booking service fee paid. The bus company's (Greyhound, FlixBus, etc.) terms and conditions apply to the actual bus travel service.

9. Privacy and Data Protection

We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Book Bus Tickets and is protected by copyright laws. Unauthorized use is prohibited. Note: Greyhound, FlixBus, and other bus company names, trademarks, and logos are property of their respective owners.

11. Contact Information

For questions about these Terms & Conditions, please contact us:

• Phone: 833-444-7585
• Email: info@bookbustickets.store
• Address: W Bullard Ave, Fresno, CA

12. Modifications to Terms

Book Bus Tickets reserves the right to modify these terms and conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms.

13. Governing Law

These Terms & Conditions are governed by the laws of the State of California, United States. Any disputes will be resolved in the courts of Fresno County, California.